Privacy Policy

When you place an order, contact us, or track an order, we collect:

• Your name, phone number, and delivery address
• Your email address, if you provide one
• Order details — items, sizes, quantities, and payment method
• A screenshot of your payment confirmation, if you pay via JazzCash, Easypaisa, or bank transfer

When you browse our website, we also automatically collect:

• The pages and products you view, and items you add to your bag
• How you reached us — for example, which ad, social media platform, or website link you clicked
• Your IP address, approximate location (city/country), device, and browser type

We use the information you provide only to:

• Process, confirm, and deliver your order
• Verify manual payments (JazzCash, Easypaisa, bank transfer)
• Send order confirmation and status update emails
• Respond to inquiries you send via our contact form or WhatsApp
• Understand which of our ads and social media posts bring visitors and orders, so we can improve our marketing

We do not sell or rent your personal information to third parties.

Order information is stored securely with Supabase, our database provider. Payment proof screenshots are stored in a private file store and are only ever viewed by our team to verify your payment — they are never made public.

Our shopping cart is stored in your browser's local storage so your bag is saved between visits. We also store a random visitor ID in local storage so we can tell which ad or link brought you to our site.

We use advertising and analytics tools from Meta (Facebook & Instagram), TikTok, and Google. These services may set their own cookies and receive information about your visit (such as pages viewed, items added to your bag, and purchases) to measure and improve our ads. You can limit this by clearing your browser's cookies and site data, using your browser's tracking protection, or adjusting your ad settings with each platform.

You can ask us to review, correct, or delete the personal information we hold about you at any time by contacting us at haani.couture@gmail.com or +92 304 7650708.

We may update this policy from time to time. Changes will be posted on this page with an updated date.

Questions about this policy? Reach us at haani.couture@gmail.com or +92 304 7650708.